We regret to inform you that due to critical login failure issues experienced by many Facebook
Channeling users since Meta Platforms, Inc. took over Facebook in 2021,
we have decided to terminate our channeling from Facebook as of 2023.06.01.
Despite our developer team's efforts to modify the developer settings in accordance with Meta's guidelines,
we have not seen any progress in resolving the issue. We apologize for any inconvenience this may cause.
For those who have accounts channeling from Facebook, we ask that you fill out the Data Transfer Agreement Form
and submit it via cs.soulsaveronline.com. Once we confirm the availability of data transfer,
we will assist in transferring your Facebook account data to Netgame's. The Transfer Agreement Form is due by 2023.05.22,
and late applications and missing documents will not be supported.
Please include the following information in your ticket:
[Transfer Agreement Form]
I understand and agree to the detailed explanation of transferring Facebook account to Netgame account.
I am the rightful owner of the below account and promise to take legal responsibility if it's not true.
Facebook Account Name (If forgot, please provide character name)
Your Name
ID Card [Submit picture of ID card as .jpg or .png]
Netgame Account (Must be new and empty)
We apologize for any inconvenience this may cause, and we appreciate your understanding.
Best regards,
SoulSaverOnline Support Team
