We monitored that a number of players has experienced rollback issue

over the weekends due to errors in channel 3, 4, and 5.
Now, the errors in samuks havr been fixed.

We are going to recover the lost items by reviewing game logs.

Please contact us via cs.soulsaveronline.com to submit a ticket regarding rollback issue.
We expect that the process of recovery will take up to 5 business days.

We apologize for the inconvneince you have experienced.

GOM