http://www.soulsaveronline.com/news/?rtype=N&idx=680
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Hello, Savers!
Lounge system maintenance is scheduled this week.
Date: 2020-09-30 ~ 2020-10-02 Service: Lounge System Impact: Ticket reply will be delayed
During the maintenance, players may encounter some trouble logging into the Lounge site, cs.soulsaveronline.com, or submitting a ticket not functional. Therefore, we expect that currently processing tickets and new tickets will be delayed until 2020-10-02. But, our team will try our best to replying ticket as fast as we can.
Thank you for understanding.
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