[Info] Issue Affecting Radeon Users on Latest Windows Update
Date : 05/01/2024 Views : 1066
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Hello, Savers!

 

We want to bring to your attention a critical issue that has been identified,

which may be affecting players using Radeon (AMD) graphics cards.

A recent Windows Update (specifically version Advanced Micro Devices, Inc. - Display - 31.0.22017.3004)

has introduced an incompatibility with certain Radeon drivers, impacting game performance and stability.

 

Who is affected?

This issue primarily affects players using specific Radeon (AMD) graphics cards. If you have recently updated

your Windows OS and are experiencing unusual game behavior, you might be impacted.

 

Current Status:

Our team has identified the problem as being related to the mentioned Windows update conflicting with

the Radeon drivers. We are actively working on a more permanent solution to ensure compatibility and smooth gameplay for all our users.

 

 

Immediate Solution:

To mitigate these issues and return to a stable gaming experience, we recommend affected users to

temporarily downgrade their Radeon driver to the previous stable version. Here are the steps to safely perform this action:

 

 

  1. Uninstall the Current Driver:

    • Go to 'Device Manager' > 'Display adapters'.
    • Right-click on your Radeon device and select 'Uninstall device'.
    • Check 'Delete the driver software for this device' if available, and click 'Uninstall'.
  2. Download & Install the Previous Stable Driver:

    • Visit the Radeon (AMD) official drivers and support page.
    • Locate and download the driver version prior to 31.0.22017.3004.
    • Install the driver following the on-screen instructions.

 

We apologize for any inconvenience this might have caused and appreciate your understanding and

cooperation in this matter. We are committed to promptly addressing this issue and will keep you

updated with any developments.

Thank you for your continued support and understanding.

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